SureSitter is a platform that helps busy parents to find trusted local childminders, nannies, babysitters and au pairs through social connections and vice versa. It assists childminders, nannies, babysitters and au pairs find employment with suited families that match the hours they would like to work in their area.
The main issue to address was the end to end user experience of the platform along with onboarding new users. Allowing the user experience of the platform map to the user persona of the people to utilise the service.
The strategy would have to be derived from a UX Strategy programme, to explore and create a problem canvas to be story-boarded and assessed as a feasibility analysis. A set of wireframes and solution feedback would need to be presented in the final report and presented to Sinead of SureSitter.
A set of low fidelity recommendations would need to be created from this strategy, identifying and demonstrating all key application elements whilst fulfilling the business needs of SureSitter. Recommendations here should give a good understanding of the application before the design and build stages.
CW Applied Technology