Protocols and techniques for a network health-check

In delivering the solution, TSSG started with a comprehensive state-of-the-art and background review of available technologies and protocols that could potentially assist in solving the problem. A virtual emulated network was built that replicated problem space network minimally (enterprise VoIP), and included functionality for generating some or all of the monitoring protocols already in place. A simple Fijoport health-check application was also built that was the target end-point of those monitoring protocols. The aim of the emulator and the experiments that followed was to showcase to the company how investigated protocols and techniques provided data that can help measure KPIs/metrics at the Fijoport (bandwidth, latency, jitter, packet-loss) related to network health-check, and also how they were limited. Graphical reports were generated and presented at each weekly meeting. Weekly meetings were important throughout the project as any fears or doubts Fijowave had with the identified solutions could be noted. Using an agile approach, the raised questions were then addressed.

As a result of this project, Fijowave gained insights and awareness of the protocols and techniques available to support their desired solution of a network health-check, and their current limitations in using those techniques. Fijowave can now assess the feasibility of their desired solution in two ways:

a) Can the existing infrastructure they partner or operate with support the investigated monitoring tools and techniques that assist in network health-check?

b) What additional services are available from their existing partners? For example, the project helped Fijowave realize that they need assistance with their VoIP provider (Mitel) in gaining access to the call statistics MIB. This contains important information relating to network health-check such as call delay, jitter, drop, etc.